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CyberGatekeeper for Tripos Network Security

CA Enters Self-Healing Fray

South Africa Win for AXS-One

OpenPages Certified for SAP Portal

Avocent Sarbanes-Oxley and CRM

Anexinet Launches Microsoft Dynamics Practice

Common Criteria for Mazu

IT Management Glossary

Sunrise and healthcare

Wily Technology Acquired by CA

On The Go with The Island Corporation

MedcomSoft and Electronic Medical Records

Accela Automation and Reno

Oracle Identity and Access Suite

COBIT Update Released

Hyland OnBase 5.0 Released

Enterprise Glossary

IT Asset Management for Christmas

IntelliCorp Automates With Mercury

Novocoast Spreads to Cincinnati

Federated Identity Manager for FMS and OPM

IT Asset Management

Intrusion Defender

Elemental Award

New Brunswick Scientific

Autonomy Completes Verity

Robotics Launched

Marketron SAS-70 Audit

UCL Matches Smart Cards and Patient Records

Mercury Education in Singapore

PostX Signs Up MSPs

IT Management Glossary

Promisec Gains Aladdin eSafe Partner Status

Webroot Anti-Spyware

CA and Identity Manager

Oracle Acquires Thor and OctetString

Manchester Fire Service Biometrics

PostX for Sypris

Patches Applied Faster by IT

General Motors and CMMI

CIO-Connect CEO Moves On

Web Vulnerability Scanner

West Yorkshire Police Penalty Notice

Identity Management Glossary

Internal Controls Glossary

AMD Ramps Up With New Fab

Sarbanes-Oxley Consultant

Validian Available On-Demand

Significant Entity Controls Overview

CA and Material Weaknesses

Tesco and Unicenter

IBM No.1 in Gartner Enterprise Rankings

Mobius Announces Next-Generation Content Integration

Corporate Anti-Spyware Set For Explosive Growth

InBev Outsources Comms to BT

IBM Top Spot In Gartner Magic Quadrant

IT Control Evaluation Readiness

McAfee for SAP Anti-Virus

Enterprised Data Management Group Launched

Identity Management Suite From BMC

Sarbanes-Oxley In Kazakhstan

West Berks Ends 10-Year Contract After 3 Years

Neogent Sun Java Training

Data Governance Council Launched

Mercury in Gartner Magic Quadrant

WebMethods for Compliance

Intel Releases New Dual-Core

Smaller Banks Feel Brunt of Sarbanes-Oxley

OpenPages Gets IAC/InterActiveCorp As Client

Business Objects and Tibco BPM Tie-up

Veritas i3 Extended to .NET

T-Mobil Selects XML Security Gateway

Closing A Project

CA Buys Niku

HandySoft Signs Taiwan Customer

Xansa and Tesco Outsourcing

SOX Express For RR Donnelley

Enterprise Configuration Manager 4.7

Panda Updates BusinesSecure and EnterprisSecure

TrendMicro Ships InterScan

US Treasury Cancels $1bn Contract

ITIL and Sarbanes-Oxley Automation for Finisair

FrontBridge In Email Security Leaders Quadrant

Scania Managed Services Contract

Caseflow for Tribunals

Outsourced Councils Lower Performance

Samsonite Moving to mySAP

IBM Launches Autonomic Initiative

Mercury Positioned in Leader Quadrant for IT Project and Portfolio Management

Vigilar Partnership with Tizor

Persystence at Compuware Summit

Intel Delivers New Features For Home And Office PCs

RR Donnelley Selects OpenPages SOX Express for Sarbanes-Oxley Compliance

SOX Pro for Small Cap

Sarbanes-Oxley and Non-Profit Organisations

Amadeus at DIA

Vericept Aquires Black White Box

CA Acquires IT Governance Specialist

Enterprise Data Management Initiative Launched

ITIL - echoing

ITIL - disaster recovery planning

ITIL - discounted cashflow

ITIL - financial year

ITIL - discounting

ITIL - disk cache controller

ITIL - duplex - full and half

ITIL - direct cost

ITIL - elements of cost

ITIL - environment

ITIL - first-line support

ITIL - external target

ITIL - downtime

ITIL - customer

ITIL - cost of failure

ITIL - cost unit

ITIL - costing

ITIL - impact scenario

ITIL - countermeasure

ITIL - first time fix rate

ITIL - CRAMM

ITIL - Critical Success Factor (CSF)

ITIL - IT Service Provider

ITIL - data transfer time

ITIL - Definitive Software Library (DSL)

ITIL - Delta Release

ITIL - dependency

ITIL - depreciation

ITIL - differential charging

ITIL - crisis management

ITIL - indirect cost

ITIL - Balanced Scorecard

ITIL - cost management

ITIL - IT service

ITIL - IT Infrastructure

ITIL - IT directorate

ITIL - IT accounting

ITIL - ISO 9001

ITIL - invocation and recovery phase

ITIL - invocation (of stand-by arrangements)

ITIL - invocation (of business recovery plans)

ITIL - internal target

ITIL - intermediate recovery

ITIL - interface

ITIL - impact analysis

ITIL - ICT

ITIL - full cost

ITIL - Full Release

ITIL - gateway

ITIL - gradual recovery

ITIL - hard charging

ITIL - informed customer

ITIL - host

ITIL - Information Systems (IS)

ITIL - immediate recovery

ITIL - impact

ITIL - impact code

ITIL - incident

ITIL - incident control

ITIL - Forward Schedule of Changes (FSC)

ITIL - hard fault

ITIL - ITIL

ITIL - baseline security

ITIL - capital investment appraisal

ITIL - Capital Costs

ITIL - business unit

ITIL - business recovery team

ITIL - business recovery plans

ITIL - business recovery plan framework

ITIL - business recovery objective

ITIL - business process

ITIL - business function

ITIL - build

ITIL - budgeting

ITIL - BS 7799

ITIL - category

ITIL - apportioned cost

ITIL - absorbed overhead

ITIL - absorption costing

ITIL - action lists

ITIL - alert

ITIL - alert phase

ITIL - bridge

ITIL - application portfolio

ITIL - baselining

ITIL - asset

ITIL - asynchronous -synchronous

ITIL - availability

ITIL - Return On Investment

ITIL - baseline

ITIL - change

ITIL - allocated cost

ITIL - cold stand-by

ITIL - cost

ITIL - Continuous Service Improvement Programme

ITIL - Contingency Planning

ITIL - Configuration Structure

ITIL - Configuration Management Tool (CM Tool)

ITIL - Configuration Management plan

ITIL - Configuration Management Database (CMDB)

ITIL - Configuration Management

ITIL - Configuration Item (CI)

ITIL - Configuration identification

ITIL - Configuration documentation

ITIL - Configuration control

ITIL - Configuration baseline

ITIL - capitalisation

ITIL - change record

ITIL - Change Advisory Board (CAB)

ITIL - Change Authority

ITIL - change control

ITIL - change document

ITIL - change history

ITIL - Computer-Aided Systems Engineering (CASE)

ITIL - Change Management

ITIL - command, control and communications

ITIL - charging

ITIL - classification - configuration

ITIL - classification - change

ITIL - classification - incident

ITIL - closure

ITIL - cost-effectiveness

ITIL - change log

ITIL - simulation modelling

ITIL - Service

ITIL - Strategic Alignment Objectives Model (SAOM)

ITIL - storage occupancy

ITIL - stand-by arrangements

ITIL - standard costing

ITIL - standard cost

ITIL - stakeholder

ITIL - spec sheet

ITIL - solid state devices

ITIL - software work unit

ITIL - software library

ITIL - software environment

ITIL - surcharging

ITIL - soft fault

ITIL - swapping

ITIL - severity code

ITIL - Services

ITIL - Service Request

ITIL - Service quality plan

ITIL - Service Provider

ITIL - Service Management

ITIL - Service Level Management (SLM)

ITIL - Service Level Agreement (SLA)

ITIL - resource unit costs

ITIL - Service Desk

ITIL - key business drivers

ITIL - Service Catalogue

ITIL - Service achievement

ITIL - Software Configuration Item (SCI)

ITIL - urgency

ITIL - XML

ITIL - WORM (Device)

ITIL - workloads

ITIL - Work-around

ITIL - waterline

ITIL - warm stand-by

ITIL - vulnerability

ITIL - Virtual Storage Interrupt (VSI)

ITIL - virtual memory system

ITIL - version identifier

ITIL - version

ITIL - variance analysis

ITIL - super user

ITIL - user

ITIL - Service Dependency Modelling

ITIL - unit costs

ITIL - Underpinning Contract

ITIL - unabsorbed overhead

ITIL - tree structures

ITIL - Total Cost of Ownership (TCO)

ITIL - threat

ITIL - thrashing

ITIL - third-party supplier

ITIL - third-line support

ITIL - terminal I O

ITIL - terminal emulation

ITIL - tension metrics

ITIL - system

ITIL - Utility Cost Centre (UCC)

ITIL - opportunity cost (or true cost)

ITIL - problem

ITIL - priority

ITIL - self-insurance

ITIL - prime cost

ITIL - Service Level

ITIL - phantom line error

ITIL - Performance Criteria

ITIL - percentage utilisation

ITIL - PD0005

ITIL - Paging

ITIL - page fault

ITIL - Package Assembly Disassembly Device (PAD)

ITIL - Problem Management

ITIL - outsourcing

ITIL - PRINCE2

ITIL - Operations

ITIL - Operational Level Agreement (OLA)

ITIL - Operational Costs

ITIL - metric

ITIL - maturity level milestone

ITIL - marginal cost

ITIL - logical I O

ITIL - lifecycle

ITIL - latency

ITIL - known error

ITIL - Knowledge Management

ITIL - Key Success Indicator

ITIL - Key Performance Indicator

ITIL - overheads

ITIL - Risk Management

ITIL - segregation of duties

ITIL - seek time

ITIL - Security Officer

ITIL - Security Manager

ITIL - Security Management

ITIL - second-line support

ITIL - Rotational Position Sensing

ITIL - roll in, roll out (RIRO)

ITIL - physical I O

ITIL - Risk reduction measure

ITIL - process

ITIL - risk analysis

ITIL - Risk

ITIL - return to normal phase

ITIL - provider

ITIL - role

ITIL - programme

ITIL - resources

ITIL - Quality of Service

ITIL - queuing time

ITIL - RAID

ITIL - reference data

ITIL - remote fixes

ITIL - Request For Change (RFC)

ITIL - resolution

ITIL - resource cost

ITIL - resource profile

ITIL - Release

ITIL - process control

Mercury Moves on SOA Firm

Internet as Corporate Network

Data Centre Failure Charge of £24m

Acquisition of Topcall

Java - Jini Technology

serviceability testing

CMMI: root cause

CMMI: software engineering

CMMI: statement of work

Mobile Roundup

portability testing

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